Privacy Policy
Last updated: August 5, 2024
Hadeeda Recruitment (Pty) Ltd ("us", "we", or "our") operates the hadeeda.co.za website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
1. What Personal Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you. This may include:
- Identity & Contact Data: Full name, email address, phone number.
- Professional Data: Information contained in your Curriculum Vitae (CV), such as employment history, education, skills, qualifications, and professional headline.
- Profile Data: Any information you voluntarily add to your user profile on our platform.
- Usage Data: Information on how the Service is accessed and used, such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
2. Why and How We Collect Your Data
Purpose of Collection
We use your data for the following purposes:
- To match you with potential job opportunities.
- To create and manage your user account.
- To provide, maintain, and improve our Service.
- To communicate with you regarding your applications, potential roles, and account information.
- For internal analytics to understand how our Service is used.
How Data is Collected
- Directly from you: When you fill out forms, upload your CV, or create a profile on our Service.
- Automatically: As you navigate the site, we may collect Usage Data and use tracking technologies like cookies.
3. Data Storage, Sharing, and Security
How and Where Data is Stored
Your data is stored on secure servers provided by third-party platforms like Firebase (a Google service). These servers may be located outside of South Africa. We ensure that any cross-border transfer of data is done in compliance with POPIA, to countries with adequate data protection laws or through other compliant mechanisms.
Who We Share Data With
We only share your data in the following circumstances:
- With Potential Employers: With your explicit consent (e.g., when you apply for a job), we share your anonymized or full profile with our clients for recruitment purposes.
- Service Providers: We use third-party companies like Google (for Firebase and Analytics) to facilitate our Service. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security Safeguards
The security of your data is important to us. We implement appropriate technical and organizational measures, such as data encryption, firewalls, and strict access controls, to protect your personal information against accidental loss, unauthorized access, or disclosure.
4. Cookies and Tracking
We use cookies to improve your experience on our Site. Cookies are small files stored on your device that help us understand your preferences and optimize our Service. We use them for purposes like session management and analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Your Rights Under POPIA
As a data subject in South Africa, you have the right to:
- Access Your Data: You can request a copy of the personal information we hold about you.
- Correct Your Data: You have the right to request the correction of inaccurate information. You can update most of your details directly from your user dashboard.
- Delete Your Data: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
- Object to Processing: You have the right to object to the processing of your data for certain purposes, like direct marketing.
- Withdraw Consent: You may withdraw your consent at any time where we rely on it to process your data.
- Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe we are processing your data unlawfully.
6. How to Exercise Your Rights
To access, correct, or request the deletion of your data, or to exercise any of your other rights, please contact us. You can manage most of your profile information directly from your dashboard after logging in.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@hadeeda.co.za.